Comprehensive service.

The Logistics Alliance (TLA) has forged strong partnerships with professional service providers and suppliers to permit an extensive network of trusted, independent professionals with extensive experience in Defence and Government. Through this network, TLA can offer a comprehensive service capability, to consistently delegate and assign tasks to people and teams who are experts in their field. This will ensure that our Government (defence) clients have access to best practice solutions through a single professional relationship. An added value of this business model is that TLA can offer depth (peer review and reach back) and redundancy in any individual or team composition that is assigned to a Defence role.

Management Structure

The management structure of TLA is established around the Directors of the three principal companies of the alliance. For each Defence engagement, a TLA Director will be appointed as the Engagement Director, providing a direct and flat management structure with clear lines of responsibility and accountability. The Engagement Director will oversee the development of proposals and is responsible to maintain regular and agreed contact with the client to ensure that outcomes are achieved. Our Directors will also conduct formal task reviews at pre-agreed milestones in accordance with the extant Quality Manual for TLA.

Use of resources

TLA has experienced business managers. The nature of our business is to offer exceptional quality of service, while operating within our targeted utilisation rates. TLA, as a collective group, strives to achieve 70% resource utilisation, reserving a minimum of 10% for business development and research. This approach provides for between 10% and 30% of our combined resources being available to respond to new opportunities and to ensure we have surge capacity in meeting contracted obligations (current and future). As the utilisation increases for a particular skill set, that is the trigger to hire additional resources in that area.

Investing in our workforce.

TLA, collectively, has delivery operations in Canberra, Melbourne, Sydney, Adelaide and Hobart. Our resources are able to travel to undertake work where we lack a physical presence, otherwise TLA have sufficient office space for expansion through flexible office arrangements throughout Australian capital cities. TLA continues to attract high calibre individuals who value our culture of integrity and innovation.

Wherever possible, TLA seeks to invest in its workforce through employment contracts in preference to short term contracts. Where required, however, TLA makes use of professional service providers through short term contracts in order to fill any immediate resource gaps. Professional Service Providers in these circumstances are invariably sourced through our own networks, in preference to labour hire agencies, enabling us to secure staff who have relevant experience in Defence and who carry appropriate security clearances.

Skill Sets that TLA offers to Defence Support Services (DSS) Standing Offer Panel:

• Program Management
• Engineering and Technical
• Materiel Logistics

• Commercial Services
• Corporate Performance
• Authoring and Writing

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In-depth experience.

Our qualifications and experience span the range of Program and Product Management functions from requirements definition through the planning, monitoring and controlling of Programs and Products. Our practitioners and experts are experienced across all stages of the Capability Life Cycle (CLC). This includes the provision of specialist advice and services to specific stages of the CLC through to the management of programs and products across their entire lifecycle.

Key activity areas where TLA provides expertise are in the following areas:

• Program &Product Management Services &Support
• Project Management Services &Support
• Project Risk &Issue Management
• Transition Management
• Data and Configuration Management
• Process Definition and Improvement

Our range of program management and technical experience has been gained through a wide range of major and minor Defence and commercial/industry projects, including experience in the definition and application of program and project management methodologies and training (PMBOK, PRINCE2, PMMV2).

This experience provides us with the range and depth to tailor our team to meet specific requirements and tasks. We also have arrangements with partner companies that allow us to access other specialist skill sets and other level practitioners if required. TLA also has a talent management and engagement process involving consultants and business alliances that enables us to constantly refresh our talent pool.

TLA deliberately targets consultants at senior consultant and partner level in line with our business model and talent management approach. Our approach is to focus our efforts at the higher end requirements and to ensure that a Partner level consultant is provided as the task lead in support of our engagement managers. Where we identify the need for lesser experienced consultants, we leverage our business alliances, engage our consultants at lower levels or recruit specifically for identified tasks.

While our experience in Program and Product management ranges across different capability areas and in all phases of the CLC, our core strengths are in Supply Chain systems, ICT and processes; and is focused on the Government and Defence environment.

Advanced Practitioners.

The Logistics Alliance has nine (9) Advanced Practitioners in the provision of Systems Engineering Services. Our consultants offer a depth of specialist knowledge and practical experience in Systems Engineering across both Government and Commercial sectors.

Our consultants understand the Systems Development Life Cycle (SDLC) approach and methodology, and offer experience in developing detailed requirements and specifications stemming from needs analyses, scope determination and business requirements derivation within complex project environments. Our project management expertise enhances our ability to deliver systems engineering services consistent with CDD and acquisition documents, while our business support expertise ensures effective communication with and capturing of stakeholder requirements.

• Systems and Software Engineering - Systems Engineering
• Systems and Software Engineering – Systems Architecture / Integration
• Systems and Software Engineering – Software Engineering
• Systems and Software Engineering - Testing and Evaluation (including verification and validation)
• Systems and Software Engineering - Safety Management
• Specialist Engineering - Radar Systems (Engineering)
• Specialist Engineering - Guided Weapons Engineering
• Specialist Engineering - Reliability, Availability, Maintainability

Our consultants have strong technical and ICT backgrounds, including roles within Defence logistics, with extensive knowledge of Defence logistic ICT systems including Joint, Navy, Army and Air Force systems. Our experience base includes practitioners with over 15 years in managing and directing large scale ERP implementation projects in both Private and Public sector organisations and 20 years of Logistic Systems experience in and with the ADO, including key roles within the JP2077 Phase 2B.1 and 2B.2 projects, Centralised Processing, SAP Logistics and Finance and more.

The Logistics Alliance offers a full range of systems engineering services from concept and requirements development through to solution design & development, installation, testing and implementation, transition to support, training and go-live (commissioning).

The Logistics Alliance’s experience base is supported by relevant tertiary qualifications in engineering, IT and business disciplines, and a practical knowledge of ICT program development, integration and commissioning in the Defence environment.

Our experience provides us with the range and depth to tailor our team to meet specific requirements and tasks. We also have arrangements with partner companies that enable us to access specialist skill sets and other level practitioners as required.

While our experience in Systems Engineering is applicable across a broad range of disciplines, our core strengths are in Supply Chain and Logistics ICT and is focused on the Defence environment.

Logistics specialists.

Our qualifications and experience span the entire range of Materiel Logistics, including Integrated Logistics Support Management services from research, evaluation and analysis, monitoring, documentation and plan development and advice/input into management and technical reviews. TLA members have demonstrated this experience on a large number of projects and tasks, either assisting Commonwealth teams or working autonomously. Our practitioners and experts have significant Defence experience within logistics specialist areas across all stages of the Capability Life Cycle (CLC). This includes:

• Integrated Logistics Support Management
• Supply Chain Analysis and Inventory Optimisation and Planning
• Facilities Requirement Analysis and Planning
• Facilities Program Governance and Delivery Support

Our Integrated Logistics Support Management and technical experience has been gained through a wide range of major and minor Defence and commercial/industry projects, including experience from capability definition through to capability disposal. An important component of TLA’s Materiel Logistics Services approach is to provide depth to support any unforeseen need to replace resources. This provides Defence with confidence that TLA, at a corporate level, is well positioned to ensure Defence’s project risks are controlled and schedule is maintained.

While our experience in Logistics Support Management ranges across different capability areas and in all phases of the CLC, our core strengths are in Supply Chain systems, Logistics ICT and processes, and logistics facilities; and is focused on the Defence environment.

High calibre.

Our experience in providing Commercial Services is extensive, having been gained through a wide range of Defence, Government and Commercial organisations at different levels of command, control, management; and in support of a variety of governance structures. Our commercial services support has previously included:

• Strategic Business Advice
• Procurement Methodologies &Contracting options &Tender Development
• Procurement Evaluation Support

A key feature of the TLA team is the capability to draw upon a large number of high calibre suitably qualified and experienced advisors and practitioners who have worked extensively in a broad variety of Defence areas, many of whom have prior Defence experience. Most of TLA consultants provided under this skillset have previously been contracted on engagements, via previous Defence contracting panels, to complete roles at the level reflected in this submission.

TLA also offers capacity and the ability to draw upon tailored teams to meet Defence requirements and reach back to call upon specialist support and alternate views and experience. Peer review, within commercial confidence restrictions, is an integral component of the Logistics Alliance quality, prior to submission of reports, plans and documentation to clients.

TLA deliberately targets consultants at Level 3 and 4 in line with our business model and talent management approach. Our approach is to focus our efforts at the higher end requirements and to ensure that a Level 4 consultant is always provided as the task lead in support of our engagement managers. In this skill set, if we identify the need for level 2 consultants, we leverage our business alliances, engage our consultants at lower levels or recruit specifically for identified tasks.

All Logistics Alliance members, individually, draw upon a minimum of 20 years’ management and governance experience enabling them to provide appropriate Commercial Services. The structure of the Logistics Alliance brings the quality and experience of specialist consulting organisations with a breadth that meets the needs of the DSS Panel. This is achieved without extensive overheads and an over reliance on junior inexperienced staff.

Continuous Improvement.

Our qualifications and experience span the entire range of Corporate Performance Services, including strategy development, critical examination and assessment of organisational values and behaviours, activity planning and reporting documentation. TLA members have experience on a number of project tasks, either assisting Commonwealth teams or working autonomously. Our practitioners and experts have significant defence and commercial experience within Continuous Improvement areas across all stages of the Capability Life Cycle (CLC).

Our previous roles have included responsibilities for:

• Continuous Improvement – Strategy/Facilitation/Coaching/Mentoring Programs
• Continuous Improvement Training
• Quality Management: Policy and Practices Quality Management: Theory and Principles
• Learning System Development and Management Services
• Learning and Development (L&D) Analysis Services
• Learning and Development (L&D) Design and Development Services
• Learning and Development (L&D) Implementation and Administration Services

An important component of TLA’s Corporate Performance Services approach is to demonstrate our qualified resourcing depth to support any unforseen requirements to replace resources. This provides Defence with confidence that TLA, at a corporate level, is well positioned to ensure Defence’s project risks are controlled and schedule is maintained.

TLA deliberately targets consultants at Level 3 and 4 in line with our business model and talent management approach. Where we identify the need for level 2 consultants, we leverage our business alliances, engage our consultants at lower levels or recruit specifically for identified tasks.

While our experience in Continuous Improvement – Strategy, Facilitation, Coaching and Mentoring Programs ranges across different environments and sectors, our core strengths are in the Defence environment.

Diverse doctrine support.

Our experience includes all aspects of doctrine publication but, in its specificity, is vested primarily in two of our Director Level consultants. That said, all nominated consultants have excellent written communication skills with broad and deep experience in authoring documents and in project managing or delivering comprehensive written documentation. Key areas of demonstrated experience, include:

• Doctrine Publication Authoring Support
• General Authoring and Writing Services
• Technical- Publication Authoring

In addition, many of our consultants have a Military background that provides a deep understanding of both Joint and Single Service doctrine. This experience provides us with the capacity to tailor our team to meet specific doctrine requirements and tasks.

TLA also offers reach back to call upon specialist support and alternate views and experience. Peer review capacity is an integral component of the Logistics Alliance quality, prior to submission of plans and documentation to clients.

While our experience in Doctrine Publication and Authoring Support is predominantly in Logistics Doctrine, we have the breadth of knowledge and capability to deliver support in other areas of doctrine.